Privacy Policy

Green Gecko House is an owner-operated vacation rental in Sanibel, Florida. In this policy, “we,” “us,” and “our” refer to the individual owner operating Green Gecko House. This policy explains how information is handled when you use our website, contact us, or arrange a stay.

Information we receive

When you send an inquiry or make a reservation, we receive information you provide, such as your name, email address, telephone number, requested dates, guest count, and messages. Reservation records may also include billing details, payment status, and information needed to administer your stay.

Our website and booking services may receive technical information such as an IP address, browser and device information, and information about use of the service. Cookies and similar technologies may support website operation, preferences, and the booking process.

How information is used

We use guest and inquiry information to respond to questions, arrange and administer reservations, communicate about a stay, provide guest support, maintain transaction records, and address legal obligations or disputes.

Offers for returning guests

We may use your email address to let you know about special offers or opportunities to reserve a future stay. You can opt out of these marketing emails by using the unsubscribe instructions in the message or by emailing [email protected]. Opting out of marketing does not stop messages needed to administer an existing reservation. Where required by applicable law, we will obtain consent before sending marketing emails.

Service providers and disclosures

We use Lodgify to support our website, reservations, and guest communications. Information submitted through these features is processed through the relevant service. Payment information submitted at checkout is handled by the payment provider identified during that process. Please do not send payment-card details through email or the contact form.

Information may be disclosed to service providers when needed to perform services for the rental, to professional advisers when needed for their work, or when required by law. Information provided should be limited to what is needed for the relevant purpose.

We do not share guest details with a property manager.

Cookies and external links

We do not independently install Google Analytics or Meta Pixel. Lodgify may provide cookies and analytics, including Google Analytics, as part of its platform, depending on the website settings and your cookie choices.

You can manage cookies through your browser settings. Blocking some cookies may affect website or booking functions. Our website includes links to other services, including social media. When you follow those links, the destination service’s privacy practices apply.

Retention and security

Information is retained as needed to administer inquiries and reservations and to meet applicable recordkeeping, legal, and dispute-resolution needs. We use reasonable safeguards to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Questions and requests

Contact [email protected] with privacy questions or requests concerning your personal information. Depending on applicable law, you may have rights to access, correct, or delete information. We may need to verify your identity before responding, and some records may need to be retained for legal or business obligations.

Changes

We may update this policy as our services or practices change. Please review this page for the current version.